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FAQ

Frequently asked questions

Accommodations

 

How many people can stay in each lodge?  

8 is the max allowed in each lodge.  Our rates cover 6 people per lodge.  There is an additional fee of $15 per guest per night for persons 7-8.   

 

Are all the lodges the same? 

The lodges are mostly the same.  They are all the same size and layout with 2 bedrooms downstairs and a loft/bedroom area upstairs.  All have full kitchens, living area, yard & dock access, and porches with beautiful views of our bay in the St Lawrence River.  

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How many cars can we bring and park?  

Guests must park in designated spaces only and we guarantee 2 parking spaces per lodge.  If you will have more, please let us know in advance and we will work with you to accommodate.  Any overflow vehicles or trailers that do not fit on our property can use a nearby access road (Riverledge Rd) which is a short (~5 minute) walk from the lodges, or we may direct you to other nearby options.  Guest parking at the public dock lot is not allowed.

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Can we bring our pets?    

While we’re pet lovers ourselves, the lodges remain pet-free to accommodate guests with allergies and maintain consistency for all visitors.

Roger and April, your on-site hosts in the main house, do have a friendly dog you may see during your stay.

 

Do you supply sheets and towels?  

As is common in many Thousand Islands cottages, guests typically bring their own sheets and towels.

Pillows and blankets are always provided, but sheets and bath towels should either be brought with you or reserved in advance through us for a simple linen rental fee of $20 per person.

Many returning guests prefer bringing their own, but we’re always happy to provide linens for convenience — just let us know before arrival so they can be ready for you. This approach helps us keep nightly rates lower for guests while maintaining the relaxed cottage tradition that many visitors appreciate.

 

What are the sizes of your beds?  

Each cottage has two downstairs bedrooms – one with a king bed and one with 2 twins. (the twin beds may be pushed together to make a king, if desired).  The upstairs loft area has 2 twin beds and a full-size futon (except Osprey lodge which has 2 single futons upstairs).  The main living area has a twin and full futon as well.   

 

What is available in the kitchens? 

The kitchens come with a full refrigerator, microwave, sink, dishwasher, gas stove, toaster, 12 cup drip coffeemaker, dishes, glasses, pots, pans, silverware, and other basics.  Coffee filters and salt and pepper are commonly available as well. Pretty much all you need to do is bring the food and any specialty items you'd like! 

 

What is available for outdoor cooking and dining? 

Each lodge has access to a charcoal grill, a firepit, and one picnic table.  There are grill utensils and chimney starters available also so you don't have to use lighter fluid.  Please bring charcoal or inquire if we have any available for sale.  Please also bring your own wood for fire pit use, or we can direct you to nearby places to get it. 

 

Do you have TV’s in the lodges? 

Yes, we have a smart tv in each lodge.  The tvs can access apps such as Netflix, YouTube, etc. via the wifi but do not have traditional cable connections.  We also have a selection of books and games in each lodge for those who prefer to disconnect..
 

Do the lodges have heat and air conditioning? 

The lodges do not have heat or air conditioning, however there are ceiling fans, a whole-house fan, as well as several portable fans, space heaters, and blankets in each.

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How is cell/mobile phone service on the property? 

Generally good. Most guests have adequate service through their mobile provider and can make calls with minimal disruptions.  

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Do you have wireless internet? 

Yes, secure wireless internet is available on our property.  The password will be made available at the time of your stay.  

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Is there a washer/dryer?  

There is a clothesline attached to each cottage (with clothespins) that you can use to hang clothes, however we do not have full guest laundry facilities onsite.  The nearest laundromat is the Alexandria Bay Laundromat at 5 Avery Ave, Alexandria Bay, NY 13607  (315) 482-0873, about 20 minutes away.  They have a wash & fold service as well.  

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Is the tap water drinkable or should we bring bottled water? 

Yes, our tap water is fine to drink.  It is from a well and is tested regularly for state requirements.  Bottled water is entirely your choice, but many drink out of the faucet here, including us!   

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What are some things should we pack? 

We don’t have a formal checklist, but here are a few items, besides the normal clothes/shoes/toiletries/medications. (Most can be purchased in nearby towns too if needed.)

 

- Sheets & towels (or rent them from us). Bed sizes are 4 twins, 1 king, and a full size futon in each lodge. *except Osprey has 2 single futons instead of the full. 

- Food & drinks

- Any “specific” kitchen tools you might want (we have all the basics but no blender, crockpot, etc).

- Shampoo/conditioner/soap

- Paper products & trash bags (we provide some but depending on length of stay & number of people, you may want to bring more). 

- Firewood for fire pit (optional)

- Charcoal for grill. (we might have some for sale but not always)  We do have charcoal chimneys, so you won't need lighter fluid.

- Camp chairs for extra outdoor seating, if needed.  We do have several Adirondack chairs and a hand full of other outdoor chairs plus picnic tables.

- Hats/sunscreen/bug spray

- Swimming and/or fishing gear

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What if we have questions during our stay?  

Roger and/or April will be your main contacts and are happy to help with any questions.  Best way to reach them is via text 315-333-2340. Calling works, too.  Email works best for any questions before/after your visit.  

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Boats/Fishing

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Is there a boat ramp nearby? 

Yes, quite close! The Oak Point boat ramp is a short (~1 minute) walk from the lodges.  

 

Can we dock our boat at your dock?

We try to accommodate guests as best we can, but please be sure to inquire and arrange in advance.  Dock space is subject to a fee and availability.

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Is there electricity at your dock, to plug in our boat overnight? 

Yes, we have outlets on the side of the dock, toward the end, in the middle, and at the shore.  Simply bring an extension cord to connect.

 

Do you have boats available to rent? 

Yes. We have one pontoon boat available to guests for daily or weekly rentals. Please inquire for rental rates.  

We also have a canoe and kayaks available. These may be checked out by guests free of charge.  Please inquire for more details.  
 

After catching fish, where can we clean and dispose of them?  

After returning from a day of fishing, there is a fish cleaning station on the right side of the property as you come off the dock.  Guests may only clean fish there and not inside the lodges.  Any remaining parts after cleaning must be taken and released back to the main channel of the river; not released at the dock, bay, or placed into the garbage receptacles.  We appreciate your cooperation as this helps keep our place clean and odor-free for all guests.

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Reservations

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When are you open? 

We are open seasonally each year, typically mid-May to mid-October.  

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Where are you located? 

We are in a shallow sandy bay located at 5 Ferguson Drive, Hammond, NY.  When you arrive to Oak Point, follow the one way drive around the circle until you see the mailboxes on your right.  For Loon and Pike, continue straight past the mailboxes and the main house (Muskie), and you’ll see them on your right.  For Heron and Osprey, turn right on Ferguson Drive and they are on your left. 

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How can I make a reservation? 

Reservations can be made directly on our website, or feel free to call (315-333-2340) or email (oakpointny@gmail.com).  A 50% deposit is required to secure the reservation, with the rest due 30 days prior to arrival.  

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When do you take reservations for next year? 

We typically begin accepting reservations about one year ahead through our website or directly by inquiry.

Because many guests return each year, a small number of weeks may be held temporarily before being released to the public. If you don’t see your preferred dates available, please contact us — we’re always happy to share the latest availability and possible openings.

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What is your cancellation policy? 

Due to our small size and location, cancellations affect us significantly.  A last minute cancellation gives us little chance to fill the space.  If a cancellation is made 60 days prior to your arrival, we will offer a refund of your deposit, or you may elect to apply the balance to a future stay within the next year.  If a cancellation is made less than 60 days before your arrival, every effort is made to rebook the lodge.  If the lodge is rebooked and confirmed with payment, we will refund the total nights rebooked, less credit card fees if applicable.  If not rebooked, all monies are forfeited.  If you arrive late or leave early, you are still responsible for all nights booked for your intended stay.

5 Ferguson Dr., Hammond, NY 13646

(315) 333-2340
oakpointny@gmail.com

© 2021 River Lodge, LLC

Waterfront hotels, motels, cabins, cottage rentals

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